Support

We’re a small team and we read everything. The fastest way to reach us is email.

Email hello@caseo.app

Frequently asked

How do I identify a cheese?

Open the Scan tab, point your camera at the label, and Caseo matches it against our atlas. If confidence is low, we show the top candidates so you can pick.

How does reverse pairing work?

On the Pair tab, tell Caseo what you're drinking or eating and it suggests cheeses that pair well.

How do I save a cheese?

Tap “To Try” on any cheese to add it to your To-Try list on your profile.

How do I turn notifications on or off?

Notifications follow your iOS settings: Settings → Caseo → Notifications. You'll be asked once when you first sign in.

How do I delete my account or data?

Settings → Account & profile → Delete account. It hides your profile right away and permanently deletes it after 14 days. Download my data is on the same screen. You can also email hello@caseo.app.

I found a wrong or missing cheese.

Tell us! Email hello@caseo.app with the cheese and what's off — our editorial team reviews every report.

See also our Privacy Policy · Terms of Service · How Caseo uses AI